![]() ![]() Notebook Hardware and Upgrade Questions.Printing Errors or Lights & Stuck Print Jobs.DesignJet, Large Format Printers & Digital Press.Printer Wireless, Networking & Internet.Please provide the printer model to assist you better.Īs you mentioned you have issues opening print and scan doctor on your PC.įirst, to close your other instance of the Print and Scan Doctor: I understand you are getting error Another instance of this application is already running when you open the print and scan doctor on your PC.ĭid you make any software or hardware changes to your printer or PC? Hey there! Thanks for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems. Press Ctrl, Alt, and Del on your keyboard at the same time.Ĭlick on the Print and Scan Doctor listed. If you are still unable to open the Print and Scan Doctor, click on the Processes tab and do the same with anything that has HP in the name. This should allow you to run the Print and Scan Doctor and resolve your issues. If the issue still persists after trying out the steps. Try uninstalling the print and scan doctor from your PC and install the latest version of print and scan doctor and check if it helps. Install the latest version of PSDR 5.0.2 using this link. This is based on customer demand and the continued evolution of technology standards. Some older Scanjets have limited, basic feature software support only. If the solution provided worked for you, please mark accepted solution for this post. This document provides details on the scanners that have driver and/or software support for the Microsoft Windows 10 operating system.
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